Why Politeness to AI Matters
In the rapidly evolving world of artificial intelligence (AI), our interactions with AI systems, such as Alexa and ChatGPT, are reshaping communication norms. However, it's not just about the AI it's about how these interactions may influence real human relationships.
Normalization of Command
Research shows that interacting with AI voice assistants during early childhood development can provide permission for a lack of politeness and empathy erosion. Children get used to giving orders, which can lead to command-driven behavior in their adult lives.
The Online Disinhibition Effect
The online disinhibition effect, first described by psychologist John Suler, explains why people behave differently online than in face-to-face interactions. Factors like anonymity, invisibility, and lack of immediate social consequences reduce psychological restraints, encouraging hostility or rudeness.
Gender Bias in AI Assistants
The prevalence of female-based identities in AI assistants reinforces gender biases, encouraging users to treat these entities as subservient. This behavior can contribute to a broader societal issue, perpetuating stereotypes and perpetuating inequality.
Implications for North East India and India at Large
As AI systems become more integrated into our daily lives, understanding the potential impact on human relationships is crucial. In India, where technology is rapidly advancing, it's essential to consider the role AI may play in shaping communication norms and social interactions.
The Overton Window and Beyond
The Overton Window, a political and psychological concept, describes the range of ideas the public considers acceptable. As our interactions with AI evolve, it's important to consider whether our behavior with these systems could expand our Overton Window of practiced behavior, potentially affecting how we interact with other humans.
Maintaining Human Connections
Being polite to AI systems isn't just about being considerate to the machines it's about maintaining human connections. By treating AIs with respect, we can foster a mindset of collaboration and empathy that carries over into our interactions with other people.
Reflections and Looking Forward
As we continue to explore and develop AI technologies, it's essential to remember that these systems are tools designed to assist us. By treating AI with politeness and respect, we can ensure that our interactions with these tools support, rather than undermine, our relationships with other humans.